You can click on the “Apply Now” button located in the top-right corner of the Voyage website or call 877-513-4615 to schedule an appointment.
Once you apply, we add you to our available list and send a text to everyone and whoever responds first comes pick up the job offer
Applications are taken online. Once you fill this out a representative will contact you to talk about what positions you are looking for. Candidates are then sent a text message when a position becomes available matching the candidate’s preferences. The candidate will then be contacted to fill out new hire paperwork and be sent to work.
If you would like to formally resign you would need to come to the office to fill a resignation notice if not, we can just put your profile under inactive.
Every Friday
If you would like to set a direct deposit, you can either come to the office or send an email to [email protected]. We would need a direct deposit form from your bank or a check that says VOID all across. Please make sure the bank account is in your name, or we are unable to approve it.
If you have missing hours from your paycheck, follow these steps:
Review Your Timesheet: Double-check that all your work hours are accurately recorded, and look for any missed punches or unsubmitted timesheets.
Notify a Voyage Representative: Report the missing hours to a Voyage representative, who will confirm the hours with your supervisor.
Resolution: If the missing hours are confirmed, the Payroll department will correct it and include the missing hours in your next paycheck or issue a separate payment. You will receive confirmation once the adjustment is made.
Call our Safety Hotline @ (909) 284-9110
Sick pay can be used to Recover from physical/mental illness or injury, To seek medical diagnosis treatment, or preventative care To care for a family member who is ill or needs medical diagnosis, treatment, or preventative care.
To call off you would need to text our hotline number which is given to you in an employee resource card when handing out the job offer.
Active employees can refer a friend by having them complete an application and mention the referring employee’s name during the screening phone call. Once your friend works 40 hours with the agency, you become eligible for a $25 bonus check.
Important Notes:
To set up or make changes to your direct deposit, simply bring your bank’s Direct Deposit (DD) form to your branch representative. They will assist you with the setup or any updates to ensure your payments are processed correctly.
To update your W-4, please come to the branch and fill out a new W-4 form. Our staff will be happy to assist you with the process
To change job assignment, you can call an employment specialist through your employee hotline number and state your reason and where you would like to transfer. You can also arrive at the office and speak to someone here.
To resign, notify your Voyage Employer Services Representative and visit the branch to sign your resignation letter, ensuring your departure is processed smoothly.
You can call our office anytime to have an employment specialist update your availability, or visit the office to ensure your profile is current and ready for new job opportunities.
To report an incident, contact your Voyage Employer Services Representative directly. If you prefer to report anonymously, you can visit our website and use the Anonymous Complaint link found under the Resources section.
Invoices are generated every Tuesday by our billing department for all billable transactions from the previous work week.
We carefully review each invoice to ensure all details are correct, including client information, hours worked, rates, and markups.
Finalized invoices are emailed to clients on Wednesday afternoons, along with any required backup documentation.
The email will clearly outline payment instructions, due dates, and any other important information.
If corrections are needed, we promptly generate a revised invoice with the necessary updates and send it out on the same day to quickly resolve any issues.
If there are ongoing payment issues or unresolved billing matters, we will escalate the situation to higher management and may apply late fees if necessary.
Timecards must be submitted by Monday at 12:00 PM (Noon) for the current pay period.
Timecards should accurately reflect all hours worked, including any overtime, vacation time, or other relevant details.
Clients using our clocks will receive a weekly or daily report of any missing punches. With your approval, payroll will make necessary updates to ensure accurate employee timecards.
Supervisors and managers must approve timecards by sending an email once all hours are verified.
Approvals should be completed by Monday at 12:00 PM (Noon) to allow sufficient time for payroll processing.
Payroll processing begins on Tuesday at 10:00 AM.
The Payroll Department compiles all approved timecards, calculates employee wages based on hours worked and pay rates, and processes deductions for taxes, benefits, and other withholdings.
Please submit your timecards by Monday at 12 PM for the prior week
If you need more time to submit your timecards, please email [email protected]. We’ll do our best to accommodate an extension.
Please ensure that your timecards include the following: in/out punches, lunch punches, and a breakdown of hours paid by pay code. This information is essential for accurate payroll processing.
Clients can approve timecards via email. The onsite representative will provide the final hours, and you can confirm your approval through email.
If you forgot to send a timecard for an employee, please submit it to [email protected] as soon as possible. We will process a physical manual check to be ready by Friday
We ensure invoice accuracy by comparing our invoices to the hours provided. This process helps us confirm that all charges are correct and transparent
We ensure invoice accuracy by comparing our invoices to the hours provided. This process helps us confirm that all charges are correct and transparent
If you encounter any payment issues, please contact [email protected] and notify us of the problem
Terminating an employee requires following the appropriate procedures to ensure compliance with employment laws and company policies. This generally involves documenting performance issues, conducting a thorough review of the employee’s file, and consulting with a professional before making any decisions. Once approved, a termination meeting should be scheduled to inform the employee and provide any necessary paperwork, such as their final paycheck and separation notices.
Please reach out to our agency, and we will connect you with an HR professional to guide you through the process.
If you need to address an employee about performance, behavior, or any concerns, it’s important to approach the conversation with professionalism and respect. We recommend having a private, one-on-one meeting, outlining the specific issue, providing clear examples, and allowing the employee to share their perspective.
If you require assistance, please reach out to our agency, and we will connect you with an HR professional to support you.
To request a specific HR training for your team or department, please reach out to our agency, and we will connect you with an HR professional who can organize the training based on your team’s needs.
Be sure to provide details about the type of training required, the number of participants, and any preferred dates or times.
To request assistance from HR, please reach out to our agency, and we will connect you with an HR professional who can assist with your inquiry. Whether you need help with employee relations, policy guidance, benefits, or other HR-related matters, we are here to support you.
You can request new employees by sending your associated branch an email, with the details of your order request, including; worksite, pay-rate, schedule, job title, etc.
We provide all Voyage Employees with “Employee Resource Cards”. These cards include an Employee Hotline, which is a direct line to our Service Team, allowing streamlined communication on all situations, including paycheck inquiries.
All clients with a headcount of 60+ employees are eligible for an Onsite Representative. All clients can request an onsite by emailing their associated branch location, or by calling the Client Hotline provided.
All clients can request time clocks by emailing their associated branch location, or by calling the Client Hotline provided.
Clients can hire a temporary employee directly by emailing their associated branch location with the employee’s full name and the effective date of the transition.
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