Third-Party Logistics

Background

Voyage began partnering with US E Logistics in 2018, when they were just starting to expand their operations from China to the US market. Voyage provided assistance with day-to-day temporary labor needs. 

Challenges We Faced with Them

As US E Logistics rapidly grew in the US e-commerce sector, they encountered the typical challenges of the warehouse industry: managing a large workforce, ensuring safety, handling claims, retaining employees, maintaining productivity, and recruiting effectively. 

Our Solution

Voyage tailored its services to meet US E Logistics’ operational needs, allowing them to focus on their core business and strengthen relationships with their clients. We implemented custom policies, performance improvement plans, employee engagement programs, custom orientations, and customized reports to aid in management decisions. 

Result

Our tailored services have significantly helped US E Logistics gain control over their business operations. This support has enabled them to take on larger customers, as they feel confident in the backbone support provided by Voyage. 

Client’s Feeback

Voyage Employer Service is not your typical agency. They provide well-rounded employer solutions, look out for the best interests of our business, and are constantly seeking ways to keep our operations efficient and liability-free.

Our Takeaway

Key lessons learned from this project include the importance of tailored solutions, the value of strong client relationships, and the impact of comprehensive support services on business growth and stability. 

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